1. Payment Methods: We accept the following payment methods: PayPal and Stripe (Visa, Mastercard etc.). 
2. Payment Process: When you place an order, we will charge your payment method for the full amount of the purchase.
3. Security: We take the security of your payment information seriously and use industry-standard encryption methods to protect your data. We will never share your payment information with third parties.
4. Payment Confirmation: Once your payment has been processed, you will receive an email confirmation of your order, including details of the products purchased, the total amount charged, and the shipping address.
5. Payment Issues: In the event that there are issues with your payment, such as insufficient funds or a declined transaction, we will notify you immediately and provide instructions for resolving the issue.
6. Refunds and Returns:  we have return policy for 5 days . If you need to return an item, we will issue a refund to the original payment method used for the purchase. Refunds will be processed within 7-10 business days of receiving the returned item. please visit our return and refund policy page 
7. Currency: All prices on our website are listed in US dollars. If you are shopping from outside the US, your payment method may convert the amount to your local currency at the current exchange rate.
8. Payment Disputes: If you have any issues with your payment or suspect fraudulent activity, please contact us immediately. We will investigate the issue and work with you to resolve it as quickly as possible.
9. About Tax: Because we are from China, the price of our products does not include taxes and fees.

By placing an order with us, you agree to our payment policy. We reserve the right to update or modify our payment policy at any time, so please review it regularly for changes.

For more information about billing terms of condition please contact us.

Email: service@chaineste.com (Reply within 24 hours on weekdays and 48 hours on weekends)